A helping hand

Bloom Land support

For help with your account, goals, or home, email team@gloglo.com. Include “Bloom Land” in the subject and describe what happened. Please do not send passwords or payment details.

Find your saved home

Sign in with the same Apple or Google account you used before. Your account holds your goals, blooms, and saved world.

Reminders

Check that Bloom Land notifications are allowed in your iPhone's Settings. You can change your goals and reminder times in the app.

Subscriptions and land packs

In Bloom Land, open Today, then Settings, then Collections & lands, and choose Restore purchases to check purchases made with your Apple account. Sign in to the Bloom Land account where you want to use them.

Premium includes one decorating collection per calendar month. Claimed decorations remain in your world after your subscription ends. Orchard Estate is a separate, one-time purchase for an additional countryside home.

To manage an Apple subscription, open iPhone Settings, tap your name, then Subscriptions. Apple handles billing and refund requests. Get help with Apple billing.

Your account and privacy

To delete your account, open Today in Bloom Land, then Settings, then Delete account. Choose Delete my account to confirm. This removes your account and saved progress. An Apple subscription, if you have one, must be canceled separately in iPhone Settings.

You can also request help accessing or deleting your account data at team@gloglo.com. Read our privacy policy for details about the information Bloom Land uses.